Right of return and exchange
You have a right of return within 14 days from the date you received your order.
The return is only accepted if the clothes are in new condition. Returns of used clothing, washed clothing or clothing with tags removed are not accepted.
Exchange of goods
To exchange an item please click here.
Free Exchanges
We offer free exchanges (changes in size or to another model) for an item within Sweden.
Return cost
The cost of returning an item within Sweden is SEK 59.
Return process
To return an item please click here.
Separate Returns
Products from different orders cannot be returned in the same package.
Time taken for Return
When your package is sent with PostNord, it takes about a week to reach our warehouse.
Refund of Return
After receiving and processing your return, the refund may take up to 30 banking days.
The refund is made to the same payment method used for the original purchase.
Complaints and Problems
If you discover that any of your goods are defective, please submit a claim as soon as possible.
Describe the problem carefully, include item information, and attach clear pictures in good light to show the problem clearly.